Fiat Usa - Fiat has substandard paint and won't cover anything under warranty

0 comments
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

After 15 months all the paint peels over one door mirror and guess what that's not covered by warranty. However 2 independent body shops have checked the mirror and stated that it was problem with the factory painting that caused the paint to only come off one mirror cap.

Two independent body shops have confirmed that the mirror was not properly painted and appears to have been "fixed" already on a brand new car. Fiat will not cover this under the paint and corrosion warranty since it is a plastic part.

This is all reference to FCA Case #29642350 with case manager Larissa

Product or Service Mentioned: 2015 Fiat Usa 500 Car.

Reason of review: Damaged or defective.

Monetary Loss: $178.

Preferred solution: Pay the cost for repairing your substandard paint at a body shop of my choice..

I didn't like: Quality, Workmanship, Defective.

You May Also Like